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Past Online Policy Event Series


28 October 2020 | 9:30 – 11:00 CET

The COVID-19 pandemic has driven unprecedented growth for some in the retail sector, whilst others traders continue to be negatively impacted. As the global economy works to get back on its feet, this first edition of the Forum Europe and Alibaba Group online policy series looks at the bearing the crisis has had on European brands and SMEs, and at the same time, the contribution the retail sector can make to economic growth. What is the outlook for the retail industry both on and offline? Has the digital transformation of the sector, and the innovation associated with such a shift, been sped up or stunted because of the crisis? As preparations for the Digital Services Act continue, companies across Europe are adjusting to a new way of doing business. This session provides participants with insights into how innovation is driving the reinvention of business and what impact this may have on policy-making.


Moderator: Matthew Newman
Chief Correspondent, MLex

240cynthia sanfillippo

Cynthia Sanfilippo
Vice President for Public Affairs, L’Oréal

Cristina Beltramo

Cristina Beltramo
Co-founder, Assedium Ritual Pastry 


Sébastien Badault
Managing Director France/BELUX, Alibaba Group

Damir Hajduk

Damir Hajduk
Head of Unit responsible for Retail and Online Services, DG GROW, European Commission

Event platform

This conference will take place using Forum Europe’s virtual solution. For more details, please visit

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For more information on any aspect of the Online Policy Event Series, please contact Forum Europe using the details below:

Forum Europe

 | +44 (0) 2920 783 020